TY  - JOUR
TI  - From Hardship to Hope: the role of Cultural Intelligence to promote workplace harmony in the Indian garment industry
AU  - Ashraf, Aaliya
AU  - Sahni, Nancy
AU  - Birau, Ramona
AU  - Frank, Daniel
AU  - Bai, Gokarna Vidya
AU  - Mendon, Suhan
AU  - Paliu-Popa, Lucia
AU  - Pricină, Gabriel Nicolae
AU  - Pricină, Cosmin Mihai
T2  - Industria Textila
AB  - Migrants often encounter circumstances that call for the use of cultural intelligence (CQ), or the ability to communicate
effectively with people from different cultural backgrounds. Empirical evidence suggests that developing cultural
intelligence improves migrant workers’ general well-being and aids in their adjustment to new environments. The
purpose of this research endeavour is to explore the impact of cultural intelligence variables like cultural intelligence
strategy, knowledge, motivation and behaviour with a mediating role of multicultural workforce on workplace harmony.
The study employed a cross-sectional research design and implemented a convenience-sampling technique to collect
primary data through nine months from March 2023 to November 2023 through a well-structured questionnaire, which
was circulated among 358 migrant women workers from readymade garment industries in the Indian states of Karnataka
and Punjab. Data was collected through a structured questionnaire and analysed using Partial Least Squares-Structural
Equation Model. Hypothesis shows that cultural intelligence and multicultural workforce have a significant influence on
workplace harmony. The results of IPMA and PLS-MGA analysis show the similarity in the results of total effect and path
relationships. This study provides theoretical foundations and empirical findings on conceptualizing the antecedents of
workplace harmony. The outcomes of this research serve as significant input to policymakers and readymade garment
industries to facilitate the enhancement multicultural workforce to achieve workplace harmony.
DA  - 2025/04/24/
PY  - 2025
DO  - 10.35530/IT.076.02.202482
DP  - DOI.org (Crossref)
VL  - 76
IS  - 02
SP  - 237
EP  - 248
SN  - 12225347
ST  - From Hardship to Hope
UR  - https://www.revistaindustriatextila.ro/images/2025/2/009%20AALIYA%20ASHRAF%20INDUSTRIA%20TEXTILA%20no.2_2025.pdf
Y2  - 2025/04/26/14:17:04
ER  -